Importers , Distribution & Wholesalers

Warranty

Warranty Information for Florenzo Furniture

Effective Date:01/01/2025
At Florenzo Furniture, we are committed to providing high-quality products that meet your expectations. To ensure your satisfaction, we offer the following warranty on our furniture:

Warranty Coverage

  • Duration: Specify the warranty period, e.g., “All our furniture comes with a 2-year limited warranty from the date of purchase.”
  • Scope: This warranty covers defects in materials and workmanship under normal residential use.
What is Covered
  • Structural defects in frames
  • Defects in workmanship
  • Hardware malfunctions
What is Not Covered
  • Normal wear and tear
  • Damage caused by misuse, abuse, or neglect
  • Damage resulting from improper assembly or maintenance
  • Variations in wood grain, color, or texture
Warranty Claim Process
1.Contact Us: If you believe your product has a defect covered by this warranty, please contact our customer service team at admin@florenzofurniture.com or call us at +44 7341 041486.
2.Provide Information: Be prepared to provide your original receipt, a description of the defect, and photographs if applicable.
3.Assessment: Our team will assess your claim and may request additional information or arrange an inspection.
4.Resolution: If the claim is approved, we will, at our discretion, repair the defective item, provide a replacement, or offer a refund.
Additional Information
  • This warranty is non-transferable and applies only to the original purchaser.
  • The warranty is valid only for products purchased directly from Florenzo Furniture or authorized dealers.
  • Any modifications or alterations to the product void this warranty.
For any questions or further assistance, please reach out to our customer service team. We are here to help ensure you have a positive experience with Florenzo Furniture.

Contact Us

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Where To Find Us

Request a Catalogue

New Trade Customer Enquiry

New Trade Customer Enquiry

Where To Find Us

Request a Catalogue

Where To Find Us

Request a Catalogue

New Trade Customer Enquiry

New Trade Customer Enquiry

Where To Find Us

Request a Catalogue