Delivery / Returns / Refunds

We want you to be completely satisfied with your purchase from Florenzo Furniture. If you’re not happy with the product quality or if there’s a size issue, you may request an exchange or refund within 7 days from the date of purchase. To initiate a return or exchange, please email us at admin@florenzofurniture.com with your order number and the reason for the return. Ensure that the product is unused, in its original condition, and includes all original packaging, tags, and labels. Once we receive and inspect the returned item, we’ll process your refund or exchange within 7 working days. Please note that certain items, such as those sold under sale or discount offers, may not be eligible for return or exchange unless they are defective or damaged. For more details, feel free to reach out to us at admin@florenzofurniture.com.