Manufacturer’s Guarantee

Manufacturer’s Guarantee for Florenzo Furniture

Effective Date:01/01/2025

At Florenzo Furniture, we take pride in the quality and craftsmanship of our products. This Manufacturer’s Guarantee (“Guarantee”) outlines the terms under which we support our products purchased through our official website, https://florenzofurniture.com/.

1. Coverage

This Guarantee covers defects in materials and workmanship under normal residential use for a period of five (5) years from the date of purchase.

2. What Is Covered

I. Structural defects in frames, joints, and hardware

II. Manufacturing defects in materials and craftsmanship

III. Faulty mechanisms on adjustable components (if applicable)

3. What Is Not Covered

I. Normal wear and tear, including scratches, dents, and fading

II. Damage caused by misuse, abuse, or improper maintenance

III. Damage resulting from accidents, spills, or exposure to extreme conditions

IV. Commercial, rental, or non-residential use

V. Modifications or repairs not authorized by Florenzo Furniture

4. Remedy

If a product defect arises during the guarantee period, we will, at our discretion:

I. Repair the defective product, or

II. Replace the defective product with the same or comparable item, or

III. Issue a refund equivalent to the purchase price (excluding shipping and handling fees)

5. Claims Process

To make a claim under this Guarantee:

I. Contact our Customer Service team at [email protected] with proof of purchase, photos of the defect, and a description of the issue.

II. Claims must be submitted within the guarantee period.

III. Florenzo Furniture reserves the right to inspect the product to validate the claim.

6. Limitations

This Guarantee is non-transferable and applies only to the original purchaser. Florenzo Furniture is not liable for incidental or consequential damages beyond the repair or replacement of the defective product.

7. Consumer Rights

This Guarantee provides specific legal rights, and you may also have other rights that vary by jurisdiction.

By purchasing from our Website, you acknowledge and agree to the terms of this Manufacturer’s Guarantee.

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Manufacturer’s Guarantee

Manufacturer’s Guarantee for Florenzo Furniture

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